Private clients and the Italian public administration, through the cloud service qualification now run by ACN (the National Cybersecurity Agency), increasingly ask for proof of cloud security: ISO 27001 extended with ISO 27017 controls is the most recognised way to provide it. With Complaion, the time required to obtain this certification is significantly reduced: a Lead Auditor manages every critical phase, while the platform automates the rest.

ISO 9001

Renewal included

Valid 3 years

Upcoming audits

ISO 27017

ISO 27017

Audit esterno

Da pianificare

ISO 27017

ISO 27017

31/07/26

Audit interno

All audits

โ€œAudit completato. Report caricato, solo 2 Osservazioni!โ€

Alessandro, Lead Auditor

Alessandro, Lead Auditor
Portrait photo of a Complaion team member

Marco, Lead Auditor | Replies within 24 hours

Portrait photo of a Complaion team member

Marco, Lead Auditor | Replies within 24 hours

Portrait photo of a Complaion team member

Marco, Lead Auditor
Replies within 24 hours

our method

This is how we get you ISO Certified.

80%

automated

Cloud Service Management System documentation generated by the platform.

5ร—

faster

Shorter wait times, less bureaucracy: from gap analysis to audit, with the same rigor required by ISO 27017.

100%

success

We prepare your ISO 27017 audit with accredited bodies: no surprises on the day of the assessment.

security control for cloud services

Certify what your company is already doing to protect data in the cloud.

Procedure n. 5897

Stage 1 + Stage 2

Revision 02

Reviewed

BUILD OR EXPAND YOUR SYSTEM

We build your ISO 27001 system or extend the one you already have.

If you are starting from scratch, we build the entire information security management system with the additional ISO 27017:2026 cloud controls already integrated. If you are already ISO 27001 certified, we simply map data segregation, asset return, and roles between the cloud provider and the customer, and incorporate them into your existing system.

Work without surprises

We write your procedures; our platform keeps them up to date.

From data segregation between clients and asset return at the end of the contract to defining roles between the cloud provider and the customer: we draft the procedures required by ISO 27017, while our platform continuously monitors every control, flagging non-conformities before they become issues during an audit.

Compliance status

Aligned with

96%

Updated in real time

2 to close

ISO 9001

Completa 100%

Attiva

ISO 14001

70%

ISO 45001

75%

ISO 27001

80%

Base HLS

70% pronto

Prepare to grow

Build a foundation that integrates with the rest of your IT system.

ISO 27017 integrates into the same control matrix as ISO 27001 and ISO 27018. From there, you are just one step away from compliance with NIS 2, GDPR, and DORA: a single risk assessment, one platform, and no parallel systems to manage.

complaion's process

We'll be with you every step of the way from 0 to 27017.

Documents

Documents

3 gap

Upload documents

Let's analyze what you already have, what's missing, and what you need to be ready.

Procedure n.123

3 ready

We write procedures

We build procedures, policies, and records based on the way you actually work.

Compliant

Let's do the Audit

We carry out the Internal Audit, produce the reports and check that everything is ready.

ISO 27017

Valid 3 years

Get the certificate

A Certification Body carries out the External Audit and issues the Certificate.

Renewal included

Renewal included

Management System Certificate

Management System Certificate

ISO 27017

ISO 27017:2026

Security Controls for Cloud Services

Security Controls for Cloud Services

issued by

issued by

Accredited body

Accredited body

Valid for 3 years

Valid for 3 years

ISO 27017 Certified Company

Certification issued by an Accredited Body.

Valid for 3 years

Recognized in over 170 countries

Demand in public tenders

Renewal managed by us

Client stories

Who has obtained ISO 27017
with Complaion.

What made the difference with Complaion was the team. In a startup you juggle a thousand things at once, and they were always there: quick to answer, practical, never leaving us stuck. You always know who to ask and what to do next.

MS

Michele Sampieri

CTO, CommerceClarity

What made the difference with Complaion was the team. In a startup you juggle a thousand things at once, and they were always there: quick to answer, practical, never leaving us stuck. You always know who to ask and what to do next.

MS

Michele Sampieri

CTO, CommerceClarity

We were afraid ISO 27001 would mean months of paperwork. With Complaion it was far simpler than we expected: they started from what we already had, guided us step by step and we were certified in four months. Clear, available and always on our side. Highly recommended.

RF

Roberto Fontana

Owner, Zenia

We were afraid ISO 27001 would mean months of paperwork. With Complaion it was far simpler than we expected: they started from what we already had, guided us step by step and we were certified in four months. Clear, available and always on our side. Highly recommended.

RF

Roberto Fontana

Owner, Zenia

We were afraid ISO 27001 would mean months of paperwork. With Complaion it was far simpler than we expected: they started from what we already had, guided us step by step and we were certified in four months. Clear, available and always on our side. Highly recommended.

RF

Roberto Fontana

Owner, Zenia

We thought ISO 9001 would take months. With Complaion, one was enough: they started from what we already did well, told us exactly what was missing and brought us to the audit fully prepared. I recommend them to anyone who needs to get certified quickly.

AT

Alberto Trussardi

CEO, The Games Market

We thought ISO 9001 would take months. With Complaion, one was enough: they started from what we already did well, told us exactly what was missing and brought us to the audit fully prepared. I recommend them to anyone who needs to get certified quickly.

AT

Alberto Trussardi

CEO, The Games Market

ISO 27017 cost and timelines

ISO 27017 certification: cost and timelines.

The cost and timelines of ISO 27017 certification depend on a few key factors. Here is what drives them, and how Complaion makes the whole path faster and more predictable.

Cost

ISO 27017 certification cost

There is no single answer to how much ISO 27017 certification costs. The ISO 27017 cost varies with the number of employees, sites and processes in scope, the cloud services and shared responsibilities, and what is already in place. Complaion starts with a free analysis and then sends a tailored quote, with no surprises along the way.

Timelines

ISO 27017 certification timelines

The ISO 27017 certification timeline depends on your organization: employees, sites and processes in scope, an existing ISO 27001 management system, and the maturity of what already exists. With Complaion, how long ISO 27017 takes changes radically: the Lead Auditor and platform work in parallel, cutting timelines to a few months, or even weeks, without cutting corners.

FOR GROWING COMPANIES

Not sure which ISO
ISO partire?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FOR GROWING COMPANIES

Not sure which ISO to start with?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FOR GROWING COMPANIES

Not sure which ISO

to start with?

A 30-minute meeting with one of our consultants will be enough to show you the fastest path.

FREQUENTLY ASKED QUESTIONS

Do you have any questions about ISO 27017 or how Complaion can help you?

What is ISO 27017 and why is it important for my company?

ISO 27017 is the standard that defines specific security controls for cloud services, in addition to those in ISO 27001, covering areas such as data segregation between customers and the return of assets when a contract ends. The current edition is ISO 27017:2026. It is not certified on its own: it is verified as an extension of ISO 27001. It matters because clients and the Italian public administration, through the cloud service qualification now run by ACN, increasingly ask for proof of cloud security.

How can you help my company achieve ISO 27017 certification?

If you donโ€™t yet have ISO 27001 certification, we build it together with ISO 27017 controls already integrated. If you already have it, a Lead Auditor maps the specific cloud controls you are missing and adds them to your existing system. The platform generates the required documentation and monitors each control over time.

How long does it take to obtain ISO 27017 certification with Complaion?

It depends on your starting point: if you already have ISO 27001 certification, the time required is significantly reduced because you are extending an existing system rather than building one from scratch. Your Lead Auditor will provide a precise estimate after the initial analysis.

What kind of support does Complaion offer during the process?

A dedicated Lead Auditor oversees every critical phase, from mapping cloud controls to audit preparation, while the platform automates documentation and monitors each control over time.

How do I start the process with Complaion?

Request information via the website: a Lead Auditor checks whether you already hold ISO 27001 certification and proposes the most suitable plan, whether you are starting from scratch or building upon an existing system.

Do you provide assistance with certifications other than 27017?

Yes. ISO 27017 integrates into the same control matrix as ISO 27001 and ISO 27018. From there, you are already closer to compliance with NIS 2, GDPR, and DORA. Your Lead Auditor builds everything upon the same system.

LEARN MORE

Read our articles on ISO 27017.

Agile working and safety: the annual notice every employer in Italy must deliver
Agile working Agile working Agile working Agile working Agile working Agile working Agile working Agile working
Agile working Agile working Agile working Agile working Agile working Agile working Agile working Agile working
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Agile working

ISO 45001

Agile working and safety: the annual notice every employer in Italy must deliver

Law 34/2026 moves the annual agile working risk notice into Legislative Decree 81/2008: who gets it, what to write, how to prove delivery.

Ransomware in Italy: what ACN's 2026 data says and the defences that really matter
Ransomware 2026 Ransomware 2026 Ransomware 2026 Ransomware 2026 Ransomware 2026 Ransomware 2026 Ransomware 2026 Ransomware 2026
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Ransomware 2026

ISO 27001

Ransomware in Italy: what ACN's 2026 data says and the defences that really matter

181 ransomware attacks in H1 2026 according to ACN: what the report says, how attackers get in and the priority defences for an SME.

AI training in companies: what the AI Act and Italy's new law require
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AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy AI literacy
AI literacy

ISO 42001

AI training in companies: what the AI Act and Italy's new law require

Article 4 of the AI Act after the Omnibus and Italy's Decree 179/2026: who to train, how to scale AI training and how to document it.

REQUEST INFORMATION

We help you get

certified quickly.

ยฉ2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano
PEC: part@pec.it, Capitale Sociale: โ‚ฌ17.017,18, REA MI-2690509

REQUEST INFORMATION

We help you get certified quickly.

ยฉ2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano PEC: part@pec.it, Capitale Sociale: โ‚ฌ17.017,18, REA MI-2690509

REQUEST INFORMATION

We help you
get certified quickly.

ยฉ2026 Complaion. All Rights Reserved / Complaion S.r.l., P. IVA 12884580965, Via R. Amundsen 5, Milano PEC: part@pec.it, Capitale Sociale: โ‚ฌ17.017,18, REA MI-2690509