Carla di Franco is a Customer Success specialist and an ISO 27001 Lead Auditor. With a background in law, she began her career supporting clients in the healthcare and HR sectors. She joined Complaion to assist over 120 SMEs across more than 10 industries, with a significant presence in IT and healthcare. A certified ISO 27001 Auditor, Carla is valued for her ability to simplify concepts that are traditionally difficult to implement, particularly for small businesses. She is multilingual, speaking Italian, Spanish, English, and French.